Frequently Asked Questions
Everything you need to know about shopping with Qause Qazaa.
What is the standard shipping time for orders?
We typically process orders within 2-3 business days. Domestic shipping usually takes 5-7 business days, while international delivery can take between 10-15 business days depending on your location.
How do I determine the right size for me?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it against our charts, as fit may vary slightly between different fabric types and collections.
What is your return and exchange policy?
We offer a 14-day return policy on all unworn items with original tags attached. To initiate a return or exchange, please visit our Returns Portal or contact our support team.
Which payment methods do you accept?
Qause Qazaa accepts all major credit and debit cards (Visa, Mastercard, American Express), PayPal, and select buy-now-pay-later options at checkout.
How should I care for my Qause Qazaa garments?
To maintain the quality of our fabrics, we recommend following the specific care instructions on the inner label. Generally, we suggest a cold hand wash or delicate machine cycle and air drying.
Can I track my order once it has been shipped?
Yes, once your order is dispatched, you will receive an email notification containing a tracking number and a link to monitor your package's journey in real-time.